Technical Tips and Frequently Asked Questions
General Frequently Asked Questions
Where can I purchase Sprecher + Schuh products?
Sprecher + Schuh products are available through distributors across the United States and Canada. To find distributors in your area, use our convenient Distributor Locator.
Can I purchase Sprecher + Schuh products on the internet?
Sprecher + Schuh sells products through distribution. While our products are not available for sale on this site, any authorized Sprecher + Schuh distributors may elect to use their own company website for online sales of Sprecher + Schuh products. Visit our Distributor Locator to find your local Authorized Distributor or Dealer.
Who should I contact for help with a specific application?
Customer service is always the best place to start with a question regarding our products. If your Customer Service Representative is unable to assist you, he or she will be able to direct you to someone who can. Visit our Technical Support page for more specific examples of how we can help you with your application questions.
How can I get a catalog or product literature?
Please use the Get a Catalog link. Your local sales representative may have what you are looking for if it is not already in our extensive Literature Library. You may also e-mail your request to Customer Service at firstname.lastname@example.org. Be sure to include your name, company name, complete address and phone. Also, please specify which literature items or products in which you are interested.
Who do I contact regarding a Warranty/Return issue?
Contact Customer Service for issues with product returns, warranty issues, or trouble shooting a problem.
What procedure can be used to test the phase loss or overload protection on a CEP7 overload relay?
Can an interposing relay be used with CA6 Electronic coil contactors?
What are the terminal designations on the CA7-__-M__ 4-pole contactors?
What are the fuse mounting torque requirements for the L11 fusible disconnects 100A to 800A?
Can the L11 disconnect switches be rotated 180 degrees and mounted upside down, or sideways in a 90 degree orientation? Can you reverse or bottom feed these switches so that the incoming power is wired to the load side of the switch?
How do the CEP7(S) solid-state electronic overload relays detect and react to overload conditions in a motor? How can I reset the overload? How quickly will the overload reset?
Chatter, humming or buzzing coming from a contactor indicates a problem and should be investigated. Here are three common issues that could cause unexpected noises from an installed contactor.